F and B Service Essay

Published: 2020-02-10 22:02:20
375 words
2 pages
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Category: Beverage

Type of paper: Essay

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|Current Competencies of the Trainee|Proof of Evidence |Required Competencies/Learning Outcome |Training Gaps* |Required Modules for Training |Duration ( | |as a Food and Beverage Server | | | | |Hrs.) |

|TC |EC |AA |NC |OTS | | | | | |Knows how to deliver food and beverage to guests. | | | | | |Provide A Link to Kitchen and Service Areas ¢ Liaise between kitchen and service areas.
¢ Clean and clear food service areas. |Provide A Link to Kitchen and Service Areas ¢ Liaise between kitchen and service areas.
¢ Clean and clear food service areas.
|Provide A Link to Kitchen and Service Areas
¢ Liaising between kitchen and service areas.
¢ Cleaning and clearing food service areas. |40 | | | | | | | |Provide Food and Beverage Service ¢ Prepare dining/restaurant area for service.
¢ Prepare and set tables.
¢ Welcome customers.
¢ Take and process orders.
¢ Serve and clear food and drinks.
¢ Close down restaurant/dining area. |Provide Food and Beverage Service ¢ Prepare dining/restaurant area for service.
¢ Prepare and set tables.
¢ Welcome customers.
¢ Take and process orders.
¢ Serve and clear food and drinks.
¢ Close down restaurant/dining area. |Provide Food and Beverage Service ¢ Preparing dining/restaurant area for service.
¢ Preparing and setting tables.
¢ Welcoming customers.
¢ Taking and processing orders.
¢ Serving and clearing food and drinks.
¢ Closing down restaurant/dining area. |160 | | | | | | | |Provide Room Service ¢ Take and process room service orders.
¢ Set-up trays and trolleys.
¢ Present room service meals and beverages to guests.
¢ Present room service accounts.
¢ Clear room service areas. |Provide Room Service
¢ Take and process room service orders.
¢ Set-up trays and trolleys.
¢ Present room service meals and beverages to guests.
¢ Present room service accounts.
¢ Clear room service areas. |Provide Room Service
¢ Taking and processing room service orders.
¢ Setting-up trays and trolleys.
¢ Presenting room service meals and beverages to guests.
¢ Presenting room service accounts.
¢ Clear room service areas. |90 | | | | | | | |Develop and Update Food and Beverage Knowledge ¢ Research general information on food and beverage cocktails . ¢ Share information with customers. |Develop and Update Food and Beverage Knowledge ¢ Research general information on food and beverage cocktails . ¢ Share information with customers. |Develop and Update Food and Beverage Knowledge ¢ Researching general information on food and beverage cocktails . ¢ Sharing information with customers. |10 | |LEGEND: TC: Training Certificate EC: Employers Certificate, AA: Attestation by an Association, NC: National Certificate, OTS: Others *Indicate a check mark against the required competencies column to include the training gap of the participants.

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